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GENERAL
How to take care of leather jackets?
Leather jackets are best-taken care of by occasionally cleaning them with a leather cleaner, then conditioning them with a leather conditioner.
What are the different types of leather?
Leather is classified according to its origin. The main types of leather are Aniline, Nubuck, Split Leather, Suede, and Top-Grain leather.
What's the difference between leather and suede?
Leather is made from the entire skin of an animal, while suede is made from the underside of the leather.
Is Jacket Empire a credible store?
Jacket Empire is a credible store. We take pride in the quality of our leather jackets and have a team of expert designers who create unique, stylish, and modern designs. Our leather products are made from high-quality, pure leather and are known for their beautiful finishing and elegant designs
Do I need to create an account in order to place an order?
No, you do not need an account to place an order. You can order as a Guest as well.
PAYMENT
How can I pay for my purchase?
You can make payment for your purchase using any of the following methods: We accept debit or credit cards and Paypal.
Is Buying Online Safe?
Yes, buying online is safe. Jacket Empire uses secure payment systems and all of your personal information is protected. We use the latest encryption technology to ensure that your card details are safe and secure. We also offer a 100% satisfaction guarantee, so you can shop with confidence at Jacket Empire.
SHIPPING
How long will it take for me to get my Leather Jacket?
We use the fastest and most reliable shipping service, ensuring delivery to your home within 7–10 business days. The handling time is approximately 4–5 business days, followed by an additional 3–5 business days for the courier to deliver your leather jacket. You will receive an email notification once your order has been shipped.
What is the cost of shipping?
No shipping cost, Shipping is FREE of cost for all leather jackets purchased on our website. We use premium courier services to ensure hassle-free delivery of your leather jackets right at your doorstep.
How can I track my Leather Jacket?
Once your leather jacket is shipped, you will receive an email notification with the tracking number. You can use this number to track the status of your package on the courier's website.
Return
Can I return the leather jacket?
Yes, you can return the jacket. We offer a 25-days return policy, so you can be sure that you will find the perfect leather jacket for you at Jacket Empire. Check our return policy (https://www.jacketempire.com/return-and-exchange-policy/) for more information. As you know we provide free shipping to every product. But it cost us. For returning the product customer has to bear all the shipping costs.
Customise
Do you sell customised jackets?
Yes, we sell customized leather jackets. You can choose from a range of colors, styles, sizes, and types of leather to create your perfect leather jacket
Size
I'm not sure what size would be ideal for me.
If you are unsure which size would fit you perfectly, no worries! You can leave us a message that you're unsure about the size at [email protected], and our support agents will be happy to assist you in finding the perfect fit.
What if the product doesn't fit me well?
If the product does not fit you nicely, you can send it back to us for exchange of the same. We offer a 25-days return or exchange policy, so you can be sure that you will find the perfect leather jacket for you at Jacket Empire. Check our refund policy here: https://www.jacketempire.com/return-and-exchange-policy/